Passenger app
Sign in or join an existing Wi-Fi account, view allowances, buy premium data through Clover checkout, retrieve network login details and review reported usage.
InletPass · Applications
One voyage.
Tools for each team.
Explore the passenger app, shore desk, boarding handheld and vessel tools. Select an application to see its screens, the work it supports and how it connects to the rest of the operation.
Passenger & crew connectivity
Vessel Wi-Fi
A service passengers can manage from a phone, with a browser desk for the people supporting them.
Crew access
Invite crew with a defined allowance and validity period. An onboarding link lets the recipient supply and verify their own contact details.
Wi-Fi service desk
Create walk-up accounts, find an account by Wi-Fi user name, review credits and sessions, replace network credentials and manage invitations.
Help alongside the task
Invited users can ask a guide-backed question and minimize the answer while following the steps.
Captured with evaluation accounts; labels may differ from the current build.
Passenger · browser & mobile
Passenger booking
From choosing a sailing to returning to a booking and its passes.
Find a sailing
Choose one-way or round-trip travel, ports, dates and the passenger party. Add vehicle details where needed, then review available sailings.
Complete the booking
Review the itinerary, provide booker and passenger information, add the requested vehicle details and proceed through checkout.
Return to My Trips
The signed-in account can retrieve its own bookings, itinerary, booking reference and passes. Saved traveler details help with repeat travel.
Continue into Wi-Fi
The combined mobile app keeps booking and Wi-Fi in separate tabs under the shared InletPass identity. An existing Wi-Fi account can be joined on first use.
Captured with evaluation accounts; labels may differ from the current build.
Booking agents · shore staff
Service desk
A detailed view for resolving passenger requests without losing the history of the booking.
Find the booking
Search by booking reference, name or vehicle plate. Open the itinerary, passenger and vehicle manifest, booker information and activity history.
Change with a quote
Use the sailing-change or passenger/vehicle-edit workflow to review a quote, record the reason and accept the change.
Cancel or rebook
Review the cancellation result before confirming. Copy & Rebook provides a path to a new booking. Sailing cancellations and affected bookings have their own workflow.
Support the handoff
Desk check-in, payment state and actual boarding remain distinct. Agents can inspect the relevant history instead of treating every status as the same event.
Captured with evaluation accounts; labels may differ from the current build.
Terminal & vessel · Android / Zebra
Boarding scanner
A handheld view of the selected sailing, boarding scans and synchronization.
Select the correct leg
Staff sign in and select the sailing leg. The dashboard identifies the vessel, terminal and leg before scanning begins.
Refresh the manifest
Refresh manifest sends queued scans and requests manifest updates. The screen exposes online/offline state and pending synchronization.
Scan and check
Begin scanning to read boarding credentials. Passenger lists and the scan result/review screens help staff deal with an unexpected result.
Reconnect and reconcile
Queued offline scans can be uploaded after connectivity returns. A submitted scan is not automatically an accepted boarding change; exceptions and late evidence remain distinguishable.
Captured with evaluation accounts; labels may differ from the current build.
Vessel staff · passenger & crew desk
Purser
A working view of the people associated with a sailing and the support they may need onboard.
Passengers
Choose a sailing, inspect totals and search by passenger or booking. Status distinguishes booked, checked-in, boarded and cancelled records.
Wi-Fi context
The passenger view can show the booking holder’s Wi-Fi tier and remaining allowance. The Wi-Fi desk supports further account assistance when authorized.
Cabins and scan exceptions
Cabin information is a read-only view of booking entitlements, not proof of occupancy. Scan exceptions preserve evidence that did not change passenger status.
Crew & admissions
Admit an existing crew member, inspect the roster and record sign-off. Planned end times do not automatically sign someone off; the action is recorded in the log.
Captured with evaluation accounts; labels may differ from the current build.
Master · voyage & operational overview
Captain
A view of the current leg, manifest state and operational information that needs attention.
Current leg and manifest
Select the vessel and review the current sailing, manifest state and boarding counts. Counts reflect the latest synchronized information.
Departure and arrival
Confirm departure to send the manifest ashore and record the leg’s departure. Record arrival and use the correction workflow when a port or arrival needs amendment.
Crew rest and irregularities
Review Watchkeeper’s current and projected rest information and the operational irregularities surfaced for follow-up.
Scanner status and upcoming terminals
Inspect synchronization/telemetry status and the information available for upcoming stops. Stale data remains visibly different from a fresh operational update.
Captured with evaluation accounts; labels may differ from the current build.
Crew · supervisors · master
Watchkeeper
Make work patterns, rest information and schedule changes visible to the people responsible for them.
Board
Compare recorded and planned work/rest bands. The board distinguishes current issues, projected issues, overrides and hours that have not been assessed.
Schedule and templates
Build and review schedules. Templates provide reusable patterns that can be applied deliberately rather than silently creating new work.
My schedule
Crew can review their own shifts and request changes or extensions. Requests follow the configured approval flow, with additional approval where required.
Setup and policy
Authorized roles manage the rules used for assessment. The crew roster and vessel context establish whose information is in view.
Captured with evaluation accounts; labels may differ from the current build.
A connected operation
Clear handoffs, distinct responsibilities.
Booking → boarding → vessel
The booking supplies the traveler record. A handheld scan supplies a boarding event. Purser and captain views interpret the accepted, synchronized results.
Crew → schedule → rest
Crew admission establishes the roster. Watchkeeper records and assesses work/rest information, with the relevant view surfaced to the captain.
Wi-Fi → passenger support
The passenger manages their account in the app. Authorized staff can review access and help resolve account issues. Wi-Fi can stand on its own from day one.